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Front Desk Office Administrator Averill Insurance Agency

Front Desk Office Administrator

Full Time • Averill Insurance Agency
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
Job Overview
Looking for a front desk office administrator to join our growing team in our North Yarmouth, ME office. The ideal candidate will deliver a friendly and professional first impression to clients through excellent communication and customer service skills. As the hub of office operations, they will need an understanding of administrative and clerical procedures, computer programs and operations, and have the ability to multi-task. They must possess a high level of integrity and professionalism, a strong work ethic, and the ability to work well in a team environment.

Responsibilities

  • Greet and welcome guests as they arrive, ensuring a positive first impression.
  • Handle multi-line phone system, manage inquiries with professionalism and courtesy, utilizing effective phone etiquette.
  • Maintain social media presence, website, and marketing projects.
  • Assist with administrative tasks and managing office supplies.
  • Process payments and track billing accounts.
  • Update claim files.
  • Data entry and processing to support insurance services.
Preferred Qualifications

  • Associate's or Batchelor's degree (preferably in Business Administration), or minimum of one year experience in similar position.
  • Strong customer service skills.
  • Excellent organizational skills with the ability to manage multiple priorities effectively.
  • Proficiency in using phone systems, office equipment, and computer software programs. (Knowledge of Microsoft Office Suite and Squarespace a plus)
  • Attention to detail in maintaining accurate records and documentation.
  • Ability to work independently as well as part of a team in a dynamic environment.
  • Strong communication skills, both verbal and written, for effective interaction with clients and staff.
  • Training Available for the right candidate!
If you are passionate about providing outstanding service and have the necessary skills to excel as a Front Desk Administrator, we encourage you to apply for this exciting opportunity!

Averill Insurance is a locally owned independent Insurance Agency in the Cumberland/North Yarmouth community, providing personal and commercial property and casualty insurance coverages through personable service.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:

  • 8 hour shift
  • Day shift
  • No nights
  • No weekends
Education:

  • High school or equivalent (Required)
Experience:

  • Customer Service: 1 year (Required)
Ability to Commute:

  • North Yarmouth, ME 04097 (Required)
Work Location: In person




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Benefits of working as an Insurance Professional

Career advancement in a growing field
It’s projected that 50% of the insurance workforce will retire by 2028, opening up plenty of employment and advancement opportunities. (Source: insureon.com)
Give Back to Your Community
Insurance agents are often active and engaged members of their communities. Many agencies are involved in a variety of charitable efforts, such as local children’s organizations, animal shelters, disaster relief, and more. (Source: insureon.com)
Develop a Broad Skill Set
The insurance industry is continually evolving as customer needs do. That means employers are also interested in people who understand social media, digital marketing, and cyber communication. (Source: insureon.com)
Job Security
Insurance isn’t going anywhere. It’s been around for centuries, and it will stay as long as people continue to need medical care, drive cars, own homes, and run businesses. (Source: insureon.com)